Privacy policy

PRIVACY POLICY

Last updated: 2026 July

MIHESHOP LTD ("we," "us," or "our"), trading as MeS by MIHESHOP, operates the website mesmiheshop.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or make a purchase.

1. INFORMATION WE COLLECT

Information you provide to us:
- Name, email address, phone number, billing and shipping address
- Payment information (processed securely by our payment providers; we do not store full card details)
- Order history and communications with our support team

Information collected automatically:
- Device and browser information, IP address
- Pages viewed, time spent on the Site, referring website
- Cookies and similar tracking technologies (see Section 4)

2. HOW WE USE YOUR INFORMATION
We use the information we collect to:
- Process and fulfill your orders, including shipping and customer support
- Communicate with you about your order, account, or inquiries
- Improve our Site, products, and customer experience
- Send marketing communications, where you have opted in (you may unsubscribe at any time)
- Detect and prevent fraud or unauthorized activity
- Comply with legal obligations

3. HOW WE SHARE YOUR INFORMATION
We do not sell your personal information. We may share your information with:
- Service providers who help us operate our business, including our e-commerce platform (Shopify), payment processors, and our order fulfillment and shipping partner
- Law enforcement or regulators, where required by law
- A successor entity in the event of a merger, acquisition, or sale of assets

4. COOKIES AND TRACKING TECHNOLOGIES
We use cookies and similar technologies to operate our Site, remember your preferences, understand how visitors use our Site, and support marketing efforts. You can control cookies through your browser settings; disabling cookies may affect the functionality of the Site.

5. DATA RETENTION
We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by law.

6. YOUR RIGHTS
Depending on where you live, you may have rights regarding your personal information, including the right to:
- Access, correct, or delete your personal information
- Object to or restrict certain processing
- Withdraw consent for marketing communications at any time
- Request a copy of your data in a portable format

If you are located in the United Kingdom or the European Economic Area, these rights are provided under UK/EU data protection law. If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and to request deletion of your information.

To exercise any of these rights, contact us at miheshoponline@gmail.com.

7. DATA SECURITY
We implement reasonable technical and organizational measures to protect your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. THIRD-PARTY LINKS
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.

9. CHILDREN'S PRIVACY
Our Site is not directed to children under 16, and we do not knowingly collect personal information from children.

10. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.

11. CONTACT US
If you have questions about this Privacy Policy, please contact us:
MIHESHOP LTD
Suite 9498, 5 Brayford Square, London, United Kingdom, E1 0SG
Email: miheshoponline@gmail.com
Phone: +994 77 110 57 12